Member News

Kauai Shores Earns Accolades

WAIPOULI — Kauai Shores Hotel, located on Kauai’s Royal Coconut Coast, has been awarded two quality awards from travel industry leaders.

TripAdvisor honored Kauai Shores with a 2019 Certificate of Excellence, a designation awarded to hospitality businesses that consistently deliver great service and maintain an overall TripAdvisor rating of at least four out of five stars during a 12-month period.

Businesses must have a minimum number of reviews and be listed on TripAdvisor for at least 12 months to be considered. Approximately 10 percent of total businesses on TripAdvisor receive the Certificate of Excellence designation.

Kauai Shores also earned the 2019 Quality Assurance Award from Delta Vacations, the official vacation provider of Delta Air Lines. The award is given to Delta’s hotel, destination-management and car-rental partners that achieve a 99 percent customer satisfaction index, have zero involuntary relocations and a minimum of 100 bookings in 2018.

“Following our property-wide renovation in 2017, we’re pleased to hear that our guests are enjoying their experience with us,” said Tom Bell, president of Hawaiian Hotels and Resorts, the hotel management group for Kauai Shores. “Our staff take pride in offering the highest level of Hawaiian hospitality and service, and we couldn’t be more excited to be recognized for it in our positive guest reviews and ratings.”

Kauai Shores Hotel, 420 Papaloa Road, Hawaii is nestled on Kauai’s famed Royal Coconut Coast. The 200room beachfront hotel completed a $10-million, property-wide renovation of its guest rooms and public spaces, blending contemporary and modern décor with island-style aesthetics.

Article re-printed from The Garden Island, 8.11.19

Holo Holo Launches Pono Pledge to Foster Environmental Stewardship

Did you know that traveling responsibly can lead to more exhilarating adventures? Holo Holo Charters, a 20-year-old, locally-owned boat tour company, understands the impact destination travel can have on the environment both economically and experientially, so they proactively created an online Pono (righteous) Pledge, holoholopono.com encouraging all passengers to complete before they actually set sail on their Kauai ocean adventure. The pledge brings more than just awareness about the importance of reducing plastics and eliminating toxic sunscreens from ending up in the ocean. Island visitors on Kauai now consciously make a promise when taking the pledge to live a “lifestyle of stewardship” anchored and inspired by the key Hawaiian value, “Aloha” which is Kauai’s spirit.

“The world will turn to Hawaii as they search for peace because Hawaii has the key… and that key is Aloha.” – Pilahi Paki

Chandra Bertsch, General Manager of Holo Holo Charters shares the inspiration for the pledge: “Our mission at Holo Holo Charters is to provide safe, unique and memorable ocean experiences while sharing the beauty, culture and history of Kaua’i, but we have an opportunity to do more. By educating our visitors about the topics important to our island community and environment, we hope their Kaua’i vacation will be more fulfilling and inspiring and will further the message of responsible tourism locally and globally.”

“For years Holo Holo Charters boat captains have stopped their tour to haul dangerous derelict fishing nets out of the ocean. Ghost nets and ropes are the number one cause of injury to whales and many other sea mammals. Mahalo Holo Holo Charters for being part of our Net Patrol Team! Holo Holo Charters is also a certified Ocean Friendly Restaurant, a Surfrider program recognizing companies that reduce plastic waste and implement ocean-friendly practices. We applaud Holo Holo Charters for educating Kauai’s visitors on the importance of caring for our ocean and beautiful Kauai Island” said Barbara Weider, Surfrider Foundation Kauai Chapter Vice-Chair.

“We all have a responsibility to tourism and our communities and that requires proactive planning to achieve balance between community and industry for success” said Olof Yrr Ataldottir, Vice President of the European Travel Commission.

Holo Holo Charters feel it’s their kuleana (responsibility) to not only give island visitors the experiences they seek, but also to help preserve its island destination both environmentally and culturally for the people, plants and animals who inhabit Kauai.

For more information: https://www.holoholokauaiboattours.com/pono-pledge/

Kappa Rotary’s Taste of Hawaii – June 2nd

The Taste of Hawaii is the original food and wine tasting event for the Hawaiian Islands and on Kauai. Produced by the Rotary Club of Kapaa and countless community volunteers, this year marks the 30th year of hosting what has become known as The Ultimate Sunday Brunch. This extravaganza of foods, music, and beverages is located at the 30-acre Smith’s Tropical Paradise in Wailua from 11:30 until 3:30 p.m.

The event is a fundraiser for Kauai’s youth and educational projects. Enjoy 25+ chefs from around Hawaii, 10+ beverage vendors, 12+ musical and entertainment groups, and an online silent auction. Purchase tickets online to reserve a spot at this year’s event. In addition to parking at Smiths, there is a free shuttle from Vidinha Stadium in Lihue to Smith’s. Check out multiple images and a great video at tasteofhawaii.net

Major Upgrades at Two Hotels on the Royal Coconut Coast

Marriott’s Courtyard Kauai at Coconut Beach is undergoing a full transition and renovation to the tune of 30 million dollars. It will become a full service Sheraton and offer a unique and energetic dining and entertainment experience. The resort is due to wrap up its renovations in the fall, 2019. To catch a glimpse of the resort’s sparkling new rooms and facilities, check out https://www.kauaicourtyardresort.com/renovation-progress.htm. And, the Hotel Coral Reef has wrapped up its major expansion, adding six more oceanfront rooms and suites on a new third story. This long anticipated addition will provide the same high-end décor and conveniences already in place among all oceanfront rooms. In addition upgraded wifi has been installed throughout the 27-room property. Future renovations will focus on the garden rooms.

Significant renovations and upgrades are underway at Kauai Coconut Beach Resort

The ISO is named the 2019 Best Boutique Hotel in Hawaii

The ISO is a 79-room oceanfront retreat on Kauai’s famous Royal Coconut Coast.

HONOLULU, March 6, 2019 /PRNewswire/ — The ISO, a Castle Resorts & Hotels property, on Kauai’s Royal Coconut Coast was recently named the 2019 Best Boutique Hotel in Hawaii at the 2nd Annual aio Media Hawaii Lodging and Tourism Awards.

“We’re extremely proud to receive this incredible recognition for The ISO,” said Castle Resorts & Hotels President and CEO Alan Mattson. “This property is special, from its prime oceanfront location to its rustic chic personality to its array of offerings for today’s outdoor and recreational travelers. It embodies the true essence of an award-winning boutique hotel.”

An acronym for Island. Sky. Ocean., The ISO is the only property on Kauai’s east shore that literally sits on the ocean’s edge without any form of separation. As a result, all of the rooms offer ocean views. It reopened to the public in April 2018 following a $5 million renovation of the lobby, guest rooms, exterior and grounds.

The ISO is the only lifestyle boutique hotel on the coast to offer a free healthy continental breakfast, a reusable keepsake water bottle, and yoga mats and canteen coffee mugs in all rooms for guests’ use. The ISO also offers yoga and other fitness options on the oceanfront lawn as well as beach cruiser bikes to explore the area and the four-mile coastal trail adjacent to the property.

The guest rooms feature a rustic, contemporary décor and include a refrigerator, coffee maker, flat screen TV, WiFi, Bluetooth, and USB capable clock radio. Among the property’s amenities are an oceanfront swimming pool, large grass courtyard with lounge chairs and tiki torches, fire pit, and filtered water station. The ISO is also home to the island’s number one-rated Bull Shed Restaurant, which specializes in gourmet steaks, prime rib and fresh island seafood.

The 2nd Annual aio Media Hawaii Lodging & Tourism Awards honors key industry professionals, events, attractions and businesses that contribute to Hawaii’s booming tourism industry. It is presented in partnership by aio Media Group and the Hawaii Lodging & Tourism Association.

Rates at The ISO begin at $179 for an ocean view guest room and include a complimentary continental breakfast from 7:00 to 10:00 a.m. daily. A $19 daily resort fee includes water bottle, bicycle use, yoga and other fitness options on the lawn, parking and WiFi. For more information, call (808) 545-3510 or visit TheISO.com.

About Castle Resorts & Hotels
Castle Resorts & Hotels was founded in 1993 and is a wholly owned subsidiary of The Castle Group, Inc. Headquartered in Honolulu, Castle manages a broad portfolio of guest accommodations including value/economy hotels, full-service hotels and spacious all-suite condominium resorts and luxury villas in the Hawaiian Islands on Oahu, Maui, Molokai, Kauai and Hawaii, and in New Zealand on the North Shore of Auckland. To learn more or to make a reservation, visit www.castleresorts.com or call (808) 367-5004. Keep up with current events at www.instagram.com/castleresorts and www.facebook.com/CastleResortsAndHotels.

SOURCE Castle Resorts & Hotels

Related Links

https://www.castleresorts.com/